The Role of a Functional Consultant


As a Power Platform Functional Consultant, your primary responsibility is to bridge the gap between business requirements and technology solutions—think of yourself as a translator, but instead of languages, you’re translating “business speak” into “tech talk.”


  • Work closely with stakeholders to understand their needs.
  • Analyze business processes and identify opportunities for improvement.
  • Recommend efficient solutions using Power Platform tools.

You’re the hero who saves the day when someone says:
“We need an app… yesterday!”

By leveraging the Power Platform, you turn ideas into functional, user-friendly solutions quickly and effectively.



This role requires:

  • A solid understanding of business processes and the technical capabilities of the Power Platform.
  • Strong communication skills to effectively engage with both technical and non-technical stakeholders.
    (Yes, you’ll be explaining things like “Dataverse” to people who still think Excel is cutting-edge!)

Functional Consultants also provide training and support to ensure end-users can effectively use Power Platform solutions. This includes:

  • Creating user documentation
  • Conducting training sessions
  • Providing ongoing support to address issues as they arise

By helping end-users understand and leverage Power Platform tools, Functional Consultants enable organizations to:

  • Improve efficiency
  • Boost productivity
  • Enhance decision-making processes

Complete and Continue